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  • Where are you located?
    We are located in Dallas, TX and we service Dallas County and select surrounding cities.
  • What type of events does Sweet Dreamz Events plan?
    We gladly plan any type of event. Everything from your dream weddings, baby showers, kid and adult birthday parties and everything in between. No matter what your dreams or budget is; we can make your sweet dreamz a reality.
  • Can I choose my own theme?
    Yes any package can be used to satisfy any theme you desire.
  • Do you have any availability?
    To check availability, click "BOOK NOW" on your desired package and then choose the date and time. If the date is greyed out, it may be unavailable. You can message us to double check the availability.
  • Do you service outdoor events?
    Unfortunately we no longer service outdoor events. Please consult with us before booking an outdoor event.
  • Can I call you to discuss the details of my event?
    Yes we could call you, however we prefer to keep contact in text form as we speak to dozen of customers a day. This helps us easily recollect and recall what was discussed for your event.
  • Do you carry insurance?
    Absolutely.
  • What services do you offer?
    We strive to make each and every event less stressful for our clients. You can leave all of the work to us. We create backdrops, balloons, treats, decor and rentals to help ensure a worry-free event. Every event is unique and we have the full capacity to fulfill your requirements from start to finish.
  • Where are you located and do you travel?
    We are located in Dallas, TX. We DO NOT travel more than 20 miles outside of Dallas, TX. Every event will be subject to a $2/mile travel fee from our facility located at 75238. We are willing to travel depending on availability and distance. Please consult with the event designer before booking your event.
  • Does Sweet Dreamz Events provide tables and chairs?
    Unfornately, we do not provide table and chair equipment. We do however, provide the decor for the tables, chairs and tabletop. If you need assistance with locationg a vendor that rents their tables and chairs to the public, we can help. ***Keep in mind, most venues provide tables and chairs***
  • Do you guys make cakes?
    Unfornately, we do not make or bake cakes. We could possibly help you find a cake decorator. We only provide treats and cupcakes.
  • Do I book my session's start time or setup time?
    We require our clients to book your session as the SETUP START TIME, this way we can ensure a easy, coordinated day of schedule for ourselves. Upon booking, there's a few questions on the booking form that asks for event start time, setup start time, setup take down time and event end time. Please enter answers as best you can.
  • Are you guys event designers or event planners?
    We are event designers.
  • What’s the difference between event design and event planning?
    Event design and event planning work hand in hand to deliver a successful event. Event design is about bringing your event to life with appropriate colors, themes, decor, etc, whereas event planning co-ordinates the logistic elements and budget management.
  • Can you cope with last minute changes of plan or emergency situations?
    We have experience in dealing with the unexpected. We do our best to create solutions and accomodations to help during those times. Rest assured your event is always in the most capable hands.
  • What is your refund and cancellation policy?
    We’re aware that sometimes things happen which are outside of your control. In the event of rescheduling an event, we can do so however no refund will be issued. We can transfer those funds to a future event within no more than 4 months from your original event date. We believe it’s important that all parties are aware of their obligations and responsibilities. This goes a long way towards maintaining professionalism, enjoying healthy relationships with loyal vendors and suppliers and ensuring our customers are always delighted with our service to them.
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Refund Policy: There is a no refund policy. If there is an emergency, change of plans or an instance where you would need to cancel an event, you will receive a credit towards a future event.
Booking Policy: Deposit is due at the time of booking or your
date is not secure. When booking please book as your set up
time, not the event start time.

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